F.A.Q.
I'm have trouble purchasing products, where can I get some help?
What kind of payment methods are accepted?
What are the shipping & handling charges?
What is your return policy?
Where can I find QuickTime Player?
What program do I need to access PDF files?
Q: I'm having trouble purchasing products in the online store. Is there any help I can get to walk me through the process?
A: For help, please contact 2Checkout.com, an authorized retailer for COB300.com, or call 1-877-294-0273. We will be glad to help.
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Q: What kind of payment methods are accepted?
A: We currently accept the following credit cards: Visa, MasterCard, American Express, Discover, Diner's Club Intl, JCB.
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Q: What are the shipping & handling charges associated with the products sold on this site?
A: We currently charge a flat shipping rate of $4.00 per order.
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Q: What is your return policy?
A: We accept returns for all of the products we sell within two weeks of the ordering date. Please contact Bob Eliason at 540-568-3025, or email him at eliasorg@jmu.edu.
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Q: What is QuickTime Player and how where can I get it?
A: QuickTime is a universal media player by Apple Computers that will allow for playback of most video files. You can download the program for free at http://www.apple.com/quicktime/download.
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Q: What program do I need to access PDF files?
A: PDF files are very convenient documents that can be opened using Adobe Reader or Acrobat. To download the latest version of Adobe Reader, go to http://www.adobe.com/products/acrobat/readstep2.htmll.
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